Our timber is treated with a high-quality impregnating agent that provides a high level of protection in outdoor environmental conditions. The appearance of mould or blue spots on the surface of the wood is completely acceptable.

Every piece of wood is different and it has different colours and textures already when a tree grows. When boards are cut and made into the furniture, these characteristics remain as unique as they were when trees and can affect the shade of the timber and how painted treatments look.

It is normal for the wood to swell when exposed to moisture. Under certain conditions, the original shape of wooden products can be slightly altered or even warped.

The structure of the wood, the location of branches and growth rings in cross-section are always different, depending on the type of wood and its characteristics. This gives the wooden product its natural appearance.

Dried wooden products can crack, which reveals the naturally uneven structure of the wood. Cracks may appear on furniture with different deterioration levels and age. We can reduce the frequency and size of potential cracks by processing the timber, but it cannot be prevented completely.

The timber we use is kiln dried before treatment to 18-22% moisture content levels. We try to ensure smooth finishing throughout our products, but some kiln dried timber may have some rough surfaces due to the natural appearance.

Wood is a living material that retains its natural characteristics for a long time after becoming garden furniture. Therefore, the appearance of resin "pockets" is inevitable, especially in warm weather or under direct sunlight.

Wood naturally turns grey when maturing. It is not a defect in the product and this colour is not a weakness. The Picnic Table shown here is 15 years old and is still going strong despite its grey appearance.